Effective Date: August 21, 2025

Haverstraw Laundry Room (“we,” “us,” or “our”), located at 45 US-9W, West Haverstraw, NY 10993, is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website (haverstrawlaundryroom.com), visit our facility, or engage with our services—including wash-and-fold, pickup & delivery, and self-service options.

1. Information We Collect

A. Personal Information
You may provide this voluntarily when you:

  • Schedule a pickup or delivery

  • Contact us via form, phone (at 845-535-1547), or email (Haverstrawlaundryroom@gmail.com)

  • Register for services—such as wash-and-fold, self-service access, commercial accounts, or large-item cleaning
    This may include:

  • Your name, phone number, email address, and physical address

  • Payment information for service processing
    haverstrawlaundryroom.com

B. Non-Personal Information
Automatically collected to enhance your experience, such as:

  • Browser type, operating system, IP address

  • Usage patterns (e.g., pages visited, time spent)

  • Device data through cookies or similar technologies

2. How We Use Your Information

We use collected information to:

  • Provide and personalize laundry services (wash-and-fold, pickup & delivery, self-service)

  • Process payments and send confirmations

  • Respond to inquiries, support requests, or scheduling needs

  • Send service updates or promotional offers (if you opt in)

  • Improve our website and services for better user experience

3. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

  • Service Providers: Trusted third parties (like payment processors or delivery partners) that support our operations

  • Legal Compliance: When responding to lawful requests (e.g., government, legal processes)

  • Business Transactions: In event of a merger, sale, or transfer of ownership

4. Cookies & Tracking Technologies

Our website may use cookies and similar tools to:

  • Enhance navigation and memory of your preferences

  • Analyze website usage and performance

  • Deliver improved service over time

You can disable cookies in your browser settings, but please note this may impact certain features.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your personal information. However, no online system is completely foolproof—if you have concerns about security, please let us know.

6. Your Privacy Rights

Depending on jurisdiction and applicable laws, you may have rights to:

  • Access the data we have about you

  • Request corrections or updates

  • Ask for deletion of your data

  • Opt out of marketing communications

To exercise any of these rights, email us at haverstrawlaundryroom@gmail.com.

7. Children’s Privacy

Our services are not directed at children under age 13. We do not knowingly collect information from minors. If discovered, such data will be promptly deleted.

8. Links to Third-Party Websites

Our site may link to external websites. We are not responsible for their content or privacy practices—please review their own policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with a revised August 21, 2025.

10. Contact Us

For privacy inquiries or to exercise your privacy rights, please contact us:

Haverstraw Laundry Room
45 US-9W, West Haverstraw, NY 10993
Phone: 845-535-1547
Email: haverstrawlaundryroom@gmail.com